FREQUENTLY ASKED QUESTIONS
Classroom & Online Joint Health and Safety Training
Classroom & Online Joint Health and Safety Training
How do I order the 8 Hour CLASSROOM or ONLINE JHSC course for multiple participants?
To place your order you will need to click on the BUY NOW button. From there you will choose the QUANITITY OF PARTICIPANTS you would like to place your order for - then click on the BUY NOW button again and complete the SECURE CHECKOUT section to place your order.
If you are the person making the payment (for all your members) for the online JHSC course - all the training material will automatically come to your provided email address. Download the study attachments and email them to all the participants.
If you are the person making the payment (for all your members) for the classroom JHSC course - all the training material and zoom link will automatically come to your provided email address. Download the study attachments and zoom link and them email them to all the participants. Certification for classroom courses will be sent to each participant on the same day by email. We will ask for the participants names and emails on the day of the course.
We will match the incoming number of exams to the quantity of participants you ordered for. Please ensure your business name is on each exam. Each participants full name and company name must be on the exams (which they will email us upon completion) - we then mark the incoming exams within 1 to 2 business days and email the participant their certificate of completion. There are 3 exams in total that need to completed and forwarded to us by email (JHSC, Incident Investigations and Workplace Inspections). There is no time limit to complete the course - it is self paced - each participant will receive 3 attempts to receive a minimum of 80% on each exam (no one fails the course).
To place your order you will need to click on the BUY NOW button. From there you will choose the QUANITITY OF PARTICIPANTS you would like to place your order for - then click on the BUY NOW button again and complete the SECURE CHECKOUT section to place your order.
If you are the person making the payment (for all your members) for the online JHSC course - all the training material will automatically come to your provided email address. Download the study attachments and email them to all the participants.
If you are the person making the payment (for all your members) for the classroom JHSC course - all the training material and zoom link will automatically come to your provided email address. Download the study attachments and zoom link and them email them to all the participants. Certification for classroom courses will be sent to each participant on the same day by email. We will ask for the participants names and emails on the day of the course.
We will match the incoming number of exams to the quantity of participants you ordered for. Please ensure your business name is on each exam. Each participants full name and company name must be on the exams (which they will email us upon completion) - we then mark the incoming exams within 1 to 2 business days and email the participant their certificate of completion. There are 3 exams in total that need to completed and forwarded to us by email (JHSC, Incident Investigations and Workplace Inspections). There is no time limit to complete the course - it is self paced - each participant will receive 3 attempts to receive a minimum of 80% on each exam (no one fails the course).
Do you offer the 8 Hour JHSC course in classroom with an instructor?
Yes we do. Our 8 hour JHSC certification course will be conducted by one of our qualified instructors once per month. Each course will be conducted via ZOOM web platform training. You can have each participant access a PC or have your team situated in a classroom and project us from an audio/video setup. The classroom course is scheduled from 9:00 am to 3:00 pm. There will be 1 x 15 min break in the morning - 30 min lunch break - 1 x 15 min break in the afternoon. Please visit here to register for our classroom course: https://www.westernsafetyconsulting.com/joint-health-and-safety-committee-training-bc.html
How do I know if my business requires a joint health and safety committee?
If your workplace has 20 or more workers overall within your business, you need a joint health and safety committee. This includes any workplace where there are 20 or more workers employed at the workplace for longer than a month. WorkSafeBC Officers may also order that a joint committee be established in any other workplace or even if you have less than 20 workers.
Do all safety committee members need to be trained and certified?
Yes. Starting April 3, 2017, all new joint committee members must receive eight hours of training and instruction. View Regulations Here: https://www.worksafebc.com/en/health-safety/education-training-certification/joint-health-safety-committee-member
How many members do I need on my committee?
A joint safety committee must have at least four members, and at least half of the members must be worker representatives. For the purpose of a joint committee, a worker representative must be someone who does not exercise managerial functions. Managerial functions generally relate to the overall direction at the workplace and may include disciplining workers and representing management in labour relations matters. A WorkSafeBC Officer may require you to have more than 4 members on your committee depending on the size of your business, number of employees, number of departments, number of locations and hazard rating. We recommend you have at least 6 members on your committee as a minimum (2 management reps, 4 employee reps). 1 management rep and the other employee rep can be trained as alternates.
What is the difference between your online self study course compared to your classroom course?
Our online JHSC 8 Hour self study course is a more cost effective and time effective form of training to obtain your JHSC certification. It is ideal for businesses who either have a set budget and/or cannot have employees leave their everyday positions to attend a full day 8 hour course.
Our online self study course meets and exceeds all WorkSafeBC JHSC training requirements. This online course is the same course we teach in classroom - however - it is self study, meaning no instructor is available. You must study yourself. This course is a self paced course and has no time limit for completion. Students can complete their studying on their own time schedule or the employer can provide a deadline to each participant.
Our online self study JHSC 8 Hour course consists of videos, powerpoints, sample forms and worksafebc booklets. All study material and exams will be automatically forwarded to your provided email address upon purchase. Download the study material and forward the study material to the other students (if required). Complete the 3 final exams and forward all the exam(s) pages to the email provided to you - by PDF scan document or by taking pictures of each exam page (information will be provided on the final exam copies). One of our instructors will mark the exams within 1 to 2 business days and email you their certification cards. This is not a pass or fail course (everyone passes). If anyone does not do well on any of the exams, our instructor will email the participant and advise on which questions need to be re-looked at.
The classroom course is taught by a live instructor. Each course will be conducted via ZOOM web platform training. You can have each participant access a PC or have your team situated in a classroom and project us from an audio/video setup. The classroom course is scheduled from 9:00 am to 3:00 pm. There will be 1 x 15 min break in the morning - 30 min lunch break - 1 x 15 min break in the afternoon. Please visit here to register for our classroom course: https://www.westernsafetyconsulting.com/joint-health-and-safety-committee-training-bc.html
Can I pay for the online safety course(s) over the phone?
Yes, but only for large groups. We also do provide further group discounts for 25 or more participants. Even though our online purchasing system is a very secure platform, you do have the option of paying for your course over the phone.
What forms of payment do you accept?
If you purchase your course(s) through our website purchasing platform, we can only accept credit card payment. We accept the following credit cards: Visa, Mastercard, American Express, Discover and JCB. We also accept credit card payments over the phone for 25 or more participants.
I don't have time to finish my course today, can I leave and come back to complete my course?
Yes, can you leave your course at anytime without worrying about losing your progress. This course is self paced and has no time limit for completion. You can forward us the 3 exams for each participant by email anytime you like.
Upon completion of the course, can the course certificates be printed?
Yes, when you forward us your 3 completed exams and pass your final exams successfully, we will email you your certificate within 1 to 2 business days. No one fails the course. We will email you to correct questions if for any reason you do not achieve the 80% pass mark for each exam.
What kind of computer do I need to take your online courses?
To take our courses, we recommend using the latest version of your favorite browser (Internet Explorer, Mozilla Firefox or Google Chrome) on your PC or Mac computer.
Do I have to take an exam at the end of the online course?
Yes. All of our courses are competency-centered, meaning that learners must complete an assessment(s) of some type (i.e. Exam) in order to demonstrate an adequate level of understanding of the topics presented throughout the course. This provides a tremendous level of due diligence which is required to ensure that reasonable precautions are taken for the safety and health of the learner.
What if I fail or don't do well on the exam?
A mark of 80% must be achieved on each exam in order to receive a certificate of completion. Participants are able to repeat the course up to three times in efforts to achieve the pass mark. So in reality, no one ever fails a course.
Do you provide group discounts for businesses?
Yes, group discounts are available for groups of 25 or more.
What is your refund policy?
There are no refunds on digital products. However, we at GG Health and Safety Consulting will do what we can to ensure our clients satisfaction.
Who do I contact if I need assistance with online registration or payment?
Contact our customer support at info@westernsafetyconsulting.com or call customer service (778) 316- 6440.
Yes we do. Our 8 hour JHSC certification course will be conducted by one of our qualified instructors once per month. Each course will be conducted via ZOOM web platform training. You can have each participant access a PC or have your team situated in a classroom and project us from an audio/video setup. The classroom course is scheduled from 9:00 am to 3:00 pm. There will be 1 x 15 min break in the morning - 30 min lunch break - 1 x 15 min break in the afternoon. Please visit here to register for our classroom course: https://www.westernsafetyconsulting.com/joint-health-and-safety-committee-training-bc.html
How do I know if my business requires a joint health and safety committee?
If your workplace has 20 or more workers overall within your business, you need a joint health and safety committee. This includes any workplace where there are 20 or more workers employed at the workplace for longer than a month. WorkSafeBC Officers may also order that a joint committee be established in any other workplace or even if you have less than 20 workers.
Do all safety committee members need to be trained and certified?
Yes. Starting April 3, 2017, all new joint committee members must receive eight hours of training and instruction. View Regulations Here: https://www.worksafebc.com/en/health-safety/education-training-certification/joint-health-safety-committee-member
How many members do I need on my committee?
A joint safety committee must have at least four members, and at least half of the members must be worker representatives. For the purpose of a joint committee, a worker representative must be someone who does not exercise managerial functions. Managerial functions generally relate to the overall direction at the workplace and may include disciplining workers and representing management in labour relations matters. A WorkSafeBC Officer may require you to have more than 4 members on your committee depending on the size of your business, number of employees, number of departments, number of locations and hazard rating. We recommend you have at least 6 members on your committee as a minimum (2 management reps, 4 employee reps). 1 management rep and the other employee rep can be trained as alternates.
What is the difference between your online self study course compared to your classroom course?
Our online JHSC 8 Hour self study course is a more cost effective and time effective form of training to obtain your JHSC certification. It is ideal for businesses who either have a set budget and/or cannot have employees leave their everyday positions to attend a full day 8 hour course.
Our online self study course meets and exceeds all WorkSafeBC JHSC training requirements. This online course is the same course we teach in classroom - however - it is self study, meaning no instructor is available. You must study yourself. This course is a self paced course and has no time limit for completion. Students can complete their studying on their own time schedule or the employer can provide a deadline to each participant.
Our online self study JHSC 8 Hour course consists of videos, powerpoints, sample forms and worksafebc booklets. All study material and exams will be automatically forwarded to your provided email address upon purchase. Download the study material and forward the study material to the other students (if required). Complete the 3 final exams and forward all the exam(s) pages to the email provided to you - by PDF scan document or by taking pictures of each exam page (information will be provided on the final exam copies). One of our instructors will mark the exams within 1 to 2 business days and email you their certification cards. This is not a pass or fail course (everyone passes). If anyone does not do well on any of the exams, our instructor will email the participant and advise on which questions need to be re-looked at.
The classroom course is taught by a live instructor. Each course will be conducted via ZOOM web platform training. You can have each participant access a PC or have your team situated in a classroom and project us from an audio/video setup. The classroom course is scheduled from 9:00 am to 3:00 pm. There will be 1 x 15 min break in the morning - 30 min lunch break - 1 x 15 min break in the afternoon. Please visit here to register for our classroom course: https://www.westernsafetyconsulting.com/joint-health-and-safety-committee-training-bc.html
Can I pay for the online safety course(s) over the phone?
Yes, but only for large groups. We also do provide further group discounts for 25 or more participants. Even though our online purchasing system is a very secure platform, you do have the option of paying for your course over the phone.
What forms of payment do you accept?
If you purchase your course(s) through our website purchasing platform, we can only accept credit card payment. We accept the following credit cards: Visa, Mastercard, American Express, Discover and JCB. We also accept credit card payments over the phone for 25 or more participants.
I don't have time to finish my course today, can I leave and come back to complete my course?
Yes, can you leave your course at anytime without worrying about losing your progress. This course is self paced and has no time limit for completion. You can forward us the 3 exams for each participant by email anytime you like.
Upon completion of the course, can the course certificates be printed?
Yes, when you forward us your 3 completed exams and pass your final exams successfully, we will email you your certificate within 1 to 2 business days. No one fails the course. We will email you to correct questions if for any reason you do not achieve the 80% pass mark for each exam.
What kind of computer do I need to take your online courses?
To take our courses, we recommend using the latest version of your favorite browser (Internet Explorer, Mozilla Firefox or Google Chrome) on your PC or Mac computer.
Do I have to take an exam at the end of the online course?
Yes. All of our courses are competency-centered, meaning that learners must complete an assessment(s) of some type (i.e. Exam) in order to demonstrate an adequate level of understanding of the topics presented throughout the course. This provides a tremendous level of due diligence which is required to ensure that reasonable precautions are taken for the safety and health of the learner.
What if I fail or don't do well on the exam?
A mark of 80% must be achieved on each exam in order to receive a certificate of completion. Participants are able to repeat the course up to three times in efforts to achieve the pass mark. So in reality, no one ever fails a course.
Do you provide group discounts for businesses?
Yes, group discounts are available for groups of 25 or more.
What is your refund policy?
There are no refunds on digital products. However, we at GG Health and Safety Consulting will do what we can to ensure our clients satisfaction.
Who do I contact if I need assistance with online registration or payment?
Contact our customer support at info@westernsafetyconsulting.com or call customer service (778) 316- 6440.
