FREQUENTLY ASKED QUESTIONS
Safety Manual Templates & Custom COR Avetta ISN Isnetworld Safety Programs
Safety Manual Templates & Custom COR Avetta ISN Isnetworld Safety Programs
Does my safety manual template need to be updated every year?
No. Your health and safety manual will only need to be updated if there has been a major ohs regulation change in BC - for a particular topic. Regulation changes do not happen as often as you may think. You may not see any major regulation changes for many-many years (10+ years). However, if for any reason there is a major regulation change in your province - and one of your manual policies will require an edit - our team will email you many months ahead to give you a heads up! We will send you the new regulation requirements and editing your manual will only take a few minutes.
Are your health and safety manual templates up to date with current worksafebc regulations?
Yes. All our current health and safety plan templates have been updated to meet with current worksafebc occupational health and safety regulations.
What will I receive once I place my order for your health and safety manual template?
1. Upon successful purchase your health and safety manual program policy plan template will be automatically forwarded to your provided email address in a current MS Word doc. format (in the form of policies and forms).
2. This document is fully editable by you at anytime and you can tailor this template to match your unique branding and style. You can utilize this program as is for your business or edit it at your convenience.
3. Instructions on how to insert your company logo & company name into the document are provided. You can also email us your logo and company name ([email protected]) and we will insert your information into the documents for you.
How do we know what is included in your safety manual templates prior to purchase?
On the order page you will see a PDF picture link - click on the PDF document picture and you will see the exact table of contents of the manual including free samples to look at.
What is the difference between the general industry and construction safety manual template?
Our General industry safety plan, is specifically designed for any industry/business in BC which is NOT construction related. Our Construction industry safety plan is specifically designed for construction related businesses in BC.
What is the difference between the construction safety manual template and the site specific safety plan template?
Our Construction Industry Template C is specifically designed for either small to large construction based or related businesses in BC for mininimum business worksafebc compliance in your province. Our site specific safety plan template has been designed for construction and contractors to meet with prime contractor site safety requirements. Many large employers in BC (known as Prime Contractors) require smaller contractors / sub-contractors to have site specific safety manuals developed for particular work site projects. As your scope of work will ultimately dictate the particular elements and requirement of the program, each case is assessed on an individual company basis with emphasis on “Site Specific” project requirements such as; pre-project documentation, project size, location, hospital & medical clinic routes, sub-contractors requirements, responsibilities etc.
How can contact your staff to get more information on your products?
Call Us: (604) 24302585 or Email Us: [email protected] - Monday to Friday: 9 am to 5 pm PST
Can your consulting service develop us a custom safety manual to pass COR, Avetta, Complyworks or ISN audits?
Yes we can. We can assist your business in developing a proper health and safety program manual; guaranteed to PASS the COR, ISN, Avetta or Complyworks audit for either BC, Alberta, Ontario, Saskatchewan, Manitoba or Quebec. We have experienced consultants who have been past COR coordinators and auditors who are able to develop you a proper safety manual gauged towards achieving COR certification. Whether you have a small business (less than 20 employees) or a large business (20 more employees), we can build your business a quality safety program, guaranteed to pass COR, CONTRACTORCHECK, AVETTA, COMPLYWORKS or ISNETWORLD auditing requirements. We can have your custom health and safety manual ready within 2 weeks time (or less). We will also make any major edits or changes to your new program up to two times within a 30 day period.Learn more on our custom safety manuals here: https://www.ggsafetyconsulting.com/certificate-of-recognition-cor-preperation.html
Can your company upgrade our current already developed safety manual?
Yes we can. At least once every year, every employer must audit, evaluate and review their health and safety program and discuss with their joint safety committee, safety representatives and/or workers ways to improve it.We will go through your policies and procedures and edit them to ensure they in current regulation compliance. We can also audit safety programs to ensure they are in current regulation requirements. Please forward us a PDF copy of your OHS progam for a review and we will provide you with pricing and and estimate of completion time.
No. Your health and safety manual will only need to be updated if there has been a major ohs regulation change in BC - for a particular topic. Regulation changes do not happen as often as you may think. You may not see any major regulation changes for many-many years (10+ years). However, if for any reason there is a major regulation change in your province - and one of your manual policies will require an edit - our team will email you many months ahead to give you a heads up! We will send you the new regulation requirements and editing your manual will only take a few minutes.
Are your health and safety manual templates up to date with current worksafebc regulations?
Yes. All our current health and safety plan templates have been updated to meet with current worksafebc occupational health and safety regulations.
What will I receive once I place my order for your health and safety manual template?
1. Upon successful purchase your health and safety manual program policy plan template will be automatically forwarded to your provided email address in a current MS Word doc. format (in the form of policies and forms).
2. This document is fully editable by you at anytime and you can tailor this template to match your unique branding and style. You can utilize this program as is for your business or edit it at your convenience.
3. Instructions on how to insert your company logo & company name into the document are provided. You can also email us your logo and company name ([email protected]) and we will insert your information into the documents for you.
How do we know what is included in your safety manual templates prior to purchase?
On the order page you will see a PDF picture link - click on the PDF document picture and you will see the exact table of contents of the manual including free samples to look at.
What is the difference between the general industry and construction safety manual template?
Our General industry safety plan, is specifically designed for any industry/business in BC which is NOT construction related. Our Construction industry safety plan is specifically designed for construction related businesses in BC.
What is the difference between the construction safety manual template and the site specific safety plan template?
Our Construction Industry Template C is specifically designed for either small to large construction based or related businesses in BC for mininimum business worksafebc compliance in your province. Our site specific safety plan template has been designed for construction and contractors to meet with prime contractor site safety requirements. Many large employers in BC (known as Prime Contractors) require smaller contractors / sub-contractors to have site specific safety manuals developed for particular work site projects. As your scope of work will ultimately dictate the particular elements and requirement of the program, each case is assessed on an individual company basis with emphasis on “Site Specific” project requirements such as; pre-project documentation, project size, location, hospital & medical clinic routes, sub-contractors requirements, responsibilities etc.
How can contact your staff to get more information on your products?
Call Us: (604) 24302585 or Email Us: [email protected] - Monday to Friday: 9 am to 5 pm PST
Can your consulting service develop us a custom safety manual to pass COR, Avetta, Complyworks or ISN audits?
Yes we can. We can assist your business in developing a proper health and safety program manual; guaranteed to PASS the COR, ISN, Avetta or Complyworks audit for either BC, Alberta, Ontario, Saskatchewan, Manitoba or Quebec. We have experienced consultants who have been past COR coordinators and auditors who are able to develop you a proper safety manual gauged towards achieving COR certification. Whether you have a small business (less than 20 employees) or a large business (20 more employees), we can build your business a quality safety program, guaranteed to pass COR, CONTRACTORCHECK, AVETTA, COMPLYWORKS or ISNETWORLD auditing requirements. We can have your custom health and safety manual ready within 2 weeks time (or less). We will also make any major edits or changes to your new program up to two times within a 30 day period.Learn more on our custom safety manuals here: https://www.ggsafetyconsulting.com/certificate-of-recognition-cor-preperation.html
Can your company upgrade our current already developed safety manual?
Yes we can. At least once every year, every employer must audit, evaluate and review their health and safety program and discuss with their joint safety committee, safety representatives and/or workers ways to improve it.We will go through your policies and procedures and edit them to ensure they in current regulation compliance. We can also audit safety programs to ensure they are in current regulation requirements. Please forward us a PDF copy of your OHS progam for a review and we will provide you with pricing and and estimate of completion time.
Can I request Western Health and Safety to add additional safety policies or procedures to my purchased Template?
Yes, absolutely. We can add additional safety policies or procedures to your template in order to make the safety manual more specific to your business - for the following additional prices:
Health and Safety Policies $89.95 + GST PER policy
Health and Safety Procedures $99.95 + GST PER procedure
Exposure Control Plans $149.95 + GST PER ECP
** We do not develop safe operating procedures
Note that payment for this upgrade (including the template) must be made prior to the actual upgrade via credit card over the phone. We request 2 to 4 business days in order to complete this upgrade for you. Your completed and upgraded safety manual will be forwarded to you by email in MS Word and PDF format. We also will add in your logo and company name into the program. Contact us to upgrade your template (778 316 6440 or [email protected]).
Is GG Health and Safety and Western Health and Safety Consulting the same company?
Yes we are the same organization with two company identities. GG Health and Safety Consulting was started in 2000 and Western Health and Safety became a subsidiary company in 2010.
How can I purchase one of your safety manual templates?
It's very easy. Scroll down the webpage you are looking to purchase the safety template from and click on the BUY NOW button. Once you place your purchase an MS WORD format copy of the manual including forms will automatically be sent to your email address. From there all you need to do is add in your company LOGO and company NAME into the program (instructions are provided). Ensure you spell your email correctly when placing your order. If for any reason upon purchase you do not see the templates in your email inbox, no problem, just contact us and we will immediately email you a copy.
What if your safety manual template has a policy in it that does not apply to my business, can your template still work for my business?
Absolutely! If for any reason our template has a policy within it that does not apply to your business, simply delete it from your manual. Once you have deleted the policy, simply update your table of contents (we have provided you with instructions on how to do so) . For example, a Joint Health and Safety Committee is only required in certain provinces when you reach a certain amount of employees employed within your business. If you have less 20 employees for BC; then by regulation you will not need a JHSC committee or this policy within your manual, so simply delete it from your manual. It's that easy.
Will the affordable templates you sell from your website; pass COR, AVETTA or ISNTEWORLD audits?
No. The affordable templates we sell from our website have been developed for basic occupational health and safety regulations compliance in BC. These safety manual templates have been developed to ensure your business is in minimum BC regulation compliance and so your business does not have to face possible fines, penalties, sanctions or stop work orders by local government authorities.
In order to pass the COR or ISNETWORLD audits, your business will need a much more elaborate and formal health and safety program. We do provide this service too. Please visit our CUSTOM COR SAFETY MANUAL page for more information.
What is included with my Template upon purchase?
Each safety program template we offer has been developed in accordance with WorkSafeBC provincial health and safety regulations. You will receive your safety program template in MS WORD .doc format; which means you can make edits, changes or additions to your program at anytime. You will receive customization instructions in PDF format which will clearly outline how to insert your company logo to each page, how to change your title page picture and how to insert your company name into the entire document in just a few clicks of a button (YOU DO NOT NEED TO MANUALLY INSERT YOUR COMPANY NAME PAGE BY PAGE) - our instructions will outline how to do this for the entire document; very quickly.
What is the difference between General Industry Template I, General Industry Template II and the Construction Industry Template?
Template I is more for small businesses, in any industry except for construction, who are looking to get a basic foundation in place and then build upon this foundation as their company grows. Remember, it is better to have something in place rather than nothing when it comes to OHS LAW in Canada.
Template II is more for small, mid-size and large businesses and is much more elaborate than the Template I program, and can be used for any industry except for construction .
The Construction Industry Template is developed for small, mid-size and large businesses servicing the construction industry.
Are Western Health and Safety Consulting's health and safety programs / manuals recognized in the industry?
Absolutely. Our written occupational health and safety manuals have been developed by certified and professional health and safety consultants with a combined experience in occupational health and safety of over 60 years. Our health and safety programs, manuals, policies and procedures are recognized across Canada by federal, provincial, municipal, and private organizations and individuals.
I am a small business in Canada with less than 10 employees. Do I really need a written health and safety program manual for my business?
Every business in Canada is required by legislated LAW to have a written occupational health and safety manual in place. All businesses in every province across Canada, are required by provincial occupational health and safety regulations & legislation to ensure an effective OHS safety program is developed and implemented for their employees. The first step towards developing an occupational health and safety program for your small business in Canada is to develop a written health and safety manual which includes the proper safety procedures and policies pertaining to your business and in compliance with the provincial health and safety regulations.
This manual will be the foundation of your overall health and safety program in the form of written policies and procedures; along with usable forms to ensure your company's due diligence. Failure to comply with provincial OHS safety regulations in Canada, can result in very expensive and hefty fines, penalties, sanctions and stop work orders by local government safety officers. Don't let this happen to your company. Our health and safety programs and manuals have been hand crafted by certified and professional health and safety consultants with a combined experience of over 60 years.
Is it safe to use my credit card and purchase your on-line digital safety programs from your website?
Yes, it is absolutely 100% safe. You can read our security policy here. Your personal and credit card information is very safe at ggsafetyconsulting.com and we take site and data security as a serious issue. The ohsmanuals.ca website uses a SSL secure connection and 128-bit encryption to ensure that your data is secure. With regards to the safety and privacy of your credit card, we've implemented a state-of-the-art e-commerce solution for ohsmanuals.ca. Our site offers strong security by encrypting your credit card information in such a way that it is not accessible by employees within GG Health and Safety Consulting, or by anyone who would try to compromise the security of ohsmanuals.ca.
As a result, our site meets the rigorous security standards set by many privacy watchdog groups and standards set by the Internet community in general. When you entered your credit card in our store, only the last four digits of your card are visible on the site. Even you (or anyone who logs in as you) cannot access the details of your credit card from our store. If you still do not feel comfortable purchasing online - no problem - just give us a call or email us and one of our customer service representatives can process your payment over the phone.
What forms of payment does OHS Safety Manuals accept?
We accept credit card payment over our secure website or over the phone. We accept Visa, Master Card, American Express, Discover and JCB.
What is you refund/return policy on online purchases?
As all of our products are digital software, delivered instantly once payment is received, it is impossible for you to return a product to us for a refund. We do not provide refunds on digital products. However, we do allow our customers to review their provided programs for a period of 30 days, and if within these 30 days they find any errors in our documents, we will do our utmost best to correct the situation for you. We will make all required corrections to your program, within 5 business days, at no extra cost to our client.
Our main objective here at GG Health and Safety Consulting is your absolute satisfaction with our product, and to ensure this we will take every possible step to correct the situation for you until you are 100% satisfied. Any errors found in our documents can be immediately reported to (778) 316-6440 or [email protected] and one of our representatives will do their utmost best to ensure your complete satisfaction.
If during your online or over the phone purchase order, you do not receive your digital products on time by email, we will gladly refund your purchase amount in full.
Once I purchase my online program, do I get my health and safety program in paper or electronic version?
You will receive your safety program in electronic MS Word format only. All documents are created in Microsoft Word so you can edit them to suite your specific requirements. The templates are delivered to your provided email address immediately upon purchase. Our custom safety programs are sent to you via email or a download link depending on the size of your program.
How long does it take to get my documents after I purchase them?
Template: An electronic MS Word format of your safety program manual template (or other purchased policies and procedures) are delivered immediately to your provided email address upon purchase by way of a download link.
Custom Program: The customized health and program manuals are delivered usually within 1 to 2 weeks from the time we get the answers to our customization questions/requirements form back from you. This program is delivered to by you email upon purchase of the custom safety program manual in PDF and MS Word files. We will send you an invoice based on our quotation agreement at the end of the project. All invoices are due within 15 days from the date on the invoice.
Can I edit the online digital safety program manuals I purchased from Western Heath and Safety Consulting?
Absolutely. You will receive an editable MS Word format of your safety program manual upon purchase. You can edit, delete or add on content to your safety program manual template at anytime.
Yes, absolutely. We can add additional safety policies or procedures to your template in order to make the safety manual more specific to your business - for the following additional prices:
Health and Safety Policies $89.95 + GST PER policy
Health and Safety Procedures $99.95 + GST PER procedure
Exposure Control Plans $149.95 + GST PER ECP
** We do not develop safe operating procedures
Note that payment for this upgrade (including the template) must be made prior to the actual upgrade via credit card over the phone. We request 2 to 4 business days in order to complete this upgrade for you. Your completed and upgraded safety manual will be forwarded to you by email in MS Word and PDF format. We also will add in your logo and company name into the program. Contact us to upgrade your template (778 316 6440 or [email protected]).
Is GG Health and Safety and Western Health and Safety Consulting the same company?
Yes we are the same organization with two company identities. GG Health and Safety Consulting was started in 2000 and Western Health and Safety became a subsidiary company in 2010.
How can I purchase one of your safety manual templates?
It's very easy. Scroll down the webpage you are looking to purchase the safety template from and click on the BUY NOW button. Once you place your purchase an MS WORD format copy of the manual including forms will automatically be sent to your email address. From there all you need to do is add in your company LOGO and company NAME into the program (instructions are provided). Ensure you spell your email correctly when placing your order. If for any reason upon purchase you do not see the templates in your email inbox, no problem, just contact us and we will immediately email you a copy.
What if your safety manual template has a policy in it that does not apply to my business, can your template still work for my business?
Absolutely! If for any reason our template has a policy within it that does not apply to your business, simply delete it from your manual. Once you have deleted the policy, simply update your table of contents (we have provided you with instructions on how to do so) . For example, a Joint Health and Safety Committee is only required in certain provinces when you reach a certain amount of employees employed within your business. If you have less 20 employees for BC; then by regulation you will not need a JHSC committee or this policy within your manual, so simply delete it from your manual. It's that easy.
Will the affordable templates you sell from your website; pass COR, AVETTA or ISNTEWORLD audits?
No. The affordable templates we sell from our website have been developed for basic occupational health and safety regulations compliance in BC. These safety manual templates have been developed to ensure your business is in minimum BC regulation compliance and so your business does not have to face possible fines, penalties, sanctions or stop work orders by local government authorities.
In order to pass the COR or ISNETWORLD audits, your business will need a much more elaborate and formal health and safety program. We do provide this service too. Please visit our CUSTOM COR SAFETY MANUAL page for more information.
What is included with my Template upon purchase?
Each safety program template we offer has been developed in accordance with WorkSafeBC provincial health and safety regulations. You will receive your safety program template in MS WORD .doc format; which means you can make edits, changes or additions to your program at anytime. You will receive customization instructions in PDF format which will clearly outline how to insert your company logo to each page, how to change your title page picture and how to insert your company name into the entire document in just a few clicks of a button (YOU DO NOT NEED TO MANUALLY INSERT YOUR COMPANY NAME PAGE BY PAGE) - our instructions will outline how to do this for the entire document; very quickly.
What is the difference between General Industry Template I, General Industry Template II and the Construction Industry Template?
Template I is more for small businesses, in any industry except for construction, who are looking to get a basic foundation in place and then build upon this foundation as their company grows. Remember, it is better to have something in place rather than nothing when it comes to OHS LAW in Canada.
Template II is more for small, mid-size and large businesses and is much more elaborate than the Template I program, and can be used for any industry except for construction .
The Construction Industry Template is developed for small, mid-size and large businesses servicing the construction industry.
Are Western Health and Safety Consulting's health and safety programs / manuals recognized in the industry?
Absolutely. Our written occupational health and safety manuals have been developed by certified and professional health and safety consultants with a combined experience in occupational health and safety of over 60 years. Our health and safety programs, manuals, policies and procedures are recognized across Canada by federal, provincial, municipal, and private organizations and individuals.
I am a small business in Canada with less than 10 employees. Do I really need a written health and safety program manual for my business?
Every business in Canada is required by legislated LAW to have a written occupational health and safety manual in place. All businesses in every province across Canada, are required by provincial occupational health and safety regulations & legislation to ensure an effective OHS safety program is developed and implemented for their employees. The first step towards developing an occupational health and safety program for your small business in Canada is to develop a written health and safety manual which includes the proper safety procedures and policies pertaining to your business and in compliance with the provincial health and safety regulations.
This manual will be the foundation of your overall health and safety program in the form of written policies and procedures; along with usable forms to ensure your company's due diligence. Failure to comply with provincial OHS safety regulations in Canada, can result in very expensive and hefty fines, penalties, sanctions and stop work orders by local government safety officers. Don't let this happen to your company. Our health and safety programs and manuals have been hand crafted by certified and professional health and safety consultants with a combined experience of over 60 years.
Is it safe to use my credit card and purchase your on-line digital safety programs from your website?
Yes, it is absolutely 100% safe. You can read our security policy here. Your personal and credit card information is very safe at ggsafetyconsulting.com and we take site and data security as a serious issue. The ohsmanuals.ca website uses a SSL secure connection and 128-bit encryption to ensure that your data is secure. With regards to the safety and privacy of your credit card, we've implemented a state-of-the-art e-commerce solution for ohsmanuals.ca. Our site offers strong security by encrypting your credit card information in such a way that it is not accessible by employees within GG Health and Safety Consulting, or by anyone who would try to compromise the security of ohsmanuals.ca.
As a result, our site meets the rigorous security standards set by many privacy watchdog groups and standards set by the Internet community in general. When you entered your credit card in our store, only the last four digits of your card are visible on the site. Even you (or anyone who logs in as you) cannot access the details of your credit card from our store. If you still do not feel comfortable purchasing online - no problem - just give us a call or email us and one of our customer service representatives can process your payment over the phone.
What forms of payment does OHS Safety Manuals accept?
We accept credit card payment over our secure website or over the phone. We accept Visa, Master Card, American Express, Discover and JCB.
What is you refund/return policy on online purchases?
As all of our products are digital software, delivered instantly once payment is received, it is impossible for you to return a product to us for a refund. We do not provide refunds on digital products. However, we do allow our customers to review their provided programs for a period of 30 days, and if within these 30 days they find any errors in our documents, we will do our utmost best to correct the situation for you. We will make all required corrections to your program, within 5 business days, at no extra cost to our client.
Our main objective here at GG Health and Safety Consulting is your absolute satisfaction with our product, and to ensure this we will take every possible step to correct the situation for you until you are 100% satisfied. Any errors found in our documents can be immediately reported to (778) 316-6440 or [email protected] and one of our representatives will do their utmost best to ensure your complete satisfaction.
If during your online or over the phone purchase order, you do not receive your digital products on time by email, we will gladly refund your purchase amount in full.
Once I purchase my online program, do I get my health and safety program in paper or electronic version?
You will receive your safety program in electronic MS Word format only. All documents are created in Microsoft Word so you can edit them to suite your specific requirements. The templates are delivered to your provided email address immediately upon purchase. Our custom safety programs are sent to you via email or a download link depending on the size of your program.
How long does it take to get my documents after I purchase them?
Template: An electronic MS Word format of your safety program manual template (or other purchased policies and procedures) are delivered immediately to your provided email address upon purchase by way of a download link.
Custom Program: The customized health and program manuals are delivered usually within 1 to 2 weeks from the time we get the answers to our customization questions/requirements form back from you. This program is delivered to by you email upon purchase of the custom safety program manual in PDF and MS Word files. We will send you an invoice based on our quotation agreement at the end of the project. All invoices are due within 15 days from the date on the invoice.
Can I edit the online digital safety program manuals I purchased from Western Heath and Safety Consulting?
Absolutely. You will receive an editable MS Word format of your safety program manual upon purchase. You can edit, delete or add on content to your safety program manual template at anytime.
